Privacy Policy

Last updated 14 Shkurt 2024

1. Introduction

Welcome to miredhelire ("we", "us", or "our platform"). We are committed to protecting your privacy and ensuring full transparency regarding the collection, use, and storage of your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you use our online price comparison service. By using our platform, you accept the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our service, we may collect:

Identification information: Name, surname, email address
Account credentials: Username, encrypted password
Contact information: Phone number (optional)
Profile data: Profile picture, user preferences
Business information (for vendors): Business name, logo, website, description

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

Usage data: Visited pages, searched products, session duration
Device information: Device type, operating system, browser
Location data: IP address, country (not exact location)
Cookies and tracking technologies: See our Cookies section

2.3 Information from Third Parties

When you log in through third-party services (Google, Facebook, etc.), we receive:

Name and email address from your social profile
Profile picture (if available)
Unique user identifier from the service provider

3. How We Use Information

We use your information for:

Service delivery: Price comparison, wishlist, price alerts
Personalization: Product recommendations based on your preferences
Communication: Notifications about price changes, service updates
Platform improvement: Usage analysis to optimize experience
Security: Prevention of fraud and illegal activities
Customer support: Responding to your questions and requests
Legal compliance: Fulfilling our legal obligations

4. Information Sharing

We DO NOT sell your personal information. We may share your information in the following cases:

4.1 With Shop Partners

When you click to buy a product, we direct you to the partner store. The store may receive:

The product you requested
Traffic origin (that you come from miredhelire)
No personally identifiable information without your consent

4.2 With Service Providers

We may share data with trusted parties who help us operate the platform:

Hosting and infrastructure: Secure data storage
Analytics: Understanding platform usage (Google Analytics)
Email and notifications: Sending alerts and updates
Authentication: OAuth providers (Google, Facebook)

4.3 For Legal Purposes

We may disclose information if required by law or to protect our rights:

Under court order or legal request
To prevent fraud or illegal activities
To protect the safety of our users

5. Data Security

We take strict measures to protect your information:

Encryption: All data is transmitted via HTTPS/TLS
Passwords: Hashed with secure algorithms (bcrypt)
Access control: Limited access only to authorized personnel
Security auditing: Regular security checks
Secure backups: Periodic data storage

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we make every effort to protect your data.

6. Your Rights

You have the following rights regarding your information:

Right of access: Request a copy of your personal data
Right of rectification: Update or correct inaccurate information
Right of erasure: Request deletion of your account and data
Right of restriction: Limit the processing of your data
Right of portability: Receive your data in a readable format
Right to object: Object to certain types of processing
Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at:

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. For detailed information, see our Cookies Policy.

You can manage your cookie preferences through browser settings or from your account settings.

8. Data Retention

We retain your personal information as long as:

Your account is active
It is necessary to provide the service
Required by law (e.g., tax obligations)
Needed for dispute resolution

When you delete your account, personal data will be deleted within 30 days, unless retention is required by law.

9. International Transfers

Your data may be stored and processed on servers located outside Albania. We ensure that all data transfers are done in accordance with applicable laws and with appropriate protective measures.

10. Children's Privacy

Our service is not intended for persons under 16. We do not knowingly collect information from children. If we discover we have collected information from a child without parental consent, we will delete it immediately.

11. Policy Changes

We may update this Privacy Policy from time to time. Changes will be published on this page with the "Last updated" date at the top. Significant changes will be notified to you via email.

Continued use of the service after checks counts as your acceptance of the updated policy.

12. Contact us

If you have questions or concerns about your privacy, please contact us:

info@miredhelire.al

Phone

+355 69 200 0000

Address

Tiranë, Shqipëri
Business District

By using miredhelire, you accept this Privacy Policy and our data handling practices. Thank you for trusting us with your information.

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